We started PollenPay with a simple idea — paying for things shouldn’t feel complicated.

Traditional credit can be unclear, rigid, and difficult to manage. We wanted to build something better. A way for people to spread the cost of purchases that feels straightforward, transparent, and in their control.

PollenPay allows customers to split payments into manageable instalments, with the flexibility to better fit how they spend and manage their money. From the moment you use PollenPay, you should know exactly what to expect — how much you’ll pay, and when.

That flexibility is designed to give customers more control, not less.

We’ve built PollenPay with a focus on responsible lending and long-term trust. That means assessing affordability, providing flexible payment options where appropriate, and supporting customers if their circumstances change.

As Buy Now, Pay Later evolves in the UK, so are we. We’re actively preparing for the upcoming Deferred Payment Credit (DPC) regulation, strengthening how we operate to meet the standards expected of modern financial products.

Our goal isn’t just to make payments easier.

It’s to create a more flexible, responsible way to pay — one that works for customers, businesses, and the future of finance.